Ababil Dry Fruits Return Policy

At Ababil Dry Fruits, we value our customers and strive to ensure the highest level of satisfaction with every purchase. However, if you are not completely satisfied with your order, our return policy is here to assist you.

Conditions for Returns

You may return or exchange an item if:

  1. The product received is damaged, defective, or not as described.
  2. The return request is made within 7 days of receiving the order.
  3. The item is in its original packaging, unopened, and unused.

Non-Returnable Items

For health and hygiene reasons, we cannot accept returns for:

  • Opened or used products.
  • Perishable items like dry fruits and teas unless they arrive in a damaged or compromised condition.

Steps to Process a Return

  1. Contact Us: Notify us via email or phone with your order number and reason for the return.
  2. Inspection: Once the return request is approved, ship the item back to us. We will inspect the product upon receipt.
  3. Resolution: After the inspection, we will offer one of the following:
    • A replacement product.
    • A refund (processed within 7-10 business days).

Shipping Costs for Returns

  • If the return is due to our error (e.g., damaged or wrong item), we will bear the return shipping cost.
  • If the return is due to a change of mind or personal reasons, the customer is responsible for the shipping cost.

Contact Us

For any inquiries or to initiate a return, please reach out to our support team: